Potten & Pannen - Staněk OC Palladium - Petrská čtvrť

Lei Hang

We’ve visited the Zwilling shop here at the Palladium. Being a big fan of their products and owning knifes and cutlery ? from this brand, I had to check to see whether the prices are better here compared to the UK they seem a bit more expensive here so decided to wait till we get back home to the UK.

One thing I found strange is that they sold other brands other than Zwilling. The Zwilling stores that I’ve visited in the UK and Germany they only sold their products and not other brands.

The shop was spacious enough to push a wheelchair around or a baby pram. The lady inside was a bit strange and made me feel a bit uncomfortable as she was giving strange looks.

I have to say their small smeg kettles are cute ☺️

Klárka Pospíšilová

Paní Veronika je úžasná zkušená, profesionální vše nám ukázala a vysvětlila a umí velice dobře anglicky doporučuji ❤️

GO GO

직원들이 상당히 불친절합니다. 구매 직후 제품이 제가 원하는 게 아니란걸 알고 환불을 요청했더니 온갖 짜증을 내면서 해줄 수 없다고 합니다. 결국 싸움 끝에 환불을 받아낼수 있었습니다.

Alana

it's a smaller store and the selection isn't huge. the staff are really friendly. will definitely be back if I need something.

Samuel Lepies

We went there to buy owen mittens, but the staff had plans only to stare at us mining through the different colours and sizes. They didn't even try to look through them, and told us to look ourselves. We were there first time, and they should have known their products better. So we bought two of them, same colour but different size (since there wasn't the right one left) and they got us receipt with incorrect products, because the mess there was absurd.

Alison M C

I bought a Ballarini pan here in November 2018. A year and a half later the non-stick surface had begun to peel off, even though I never used metal utensils or a dishwasher on it. I returned to find the same saleslady, who sent my pan back to the manufacturer and got me a brand new one in less than 2 weeks. Her customer service was friendly, helpful, and sympathetic. I was amazed at how easy it was and how she kept in contact with me in English no less. Veronika P. deserves a big raise! Děkuju Veronika

Mi Ko

Pan Luboš je velmi profesionální a ochotný
Vždy jsem s maximálně spokojený
Rád se vracím

Sam Burke

Great products but rude staff who try to pressure you into buying things. Zero customer service